I am speechless

Friday, I sent off an email to the South Carolina Insurance Commission. I really expected to get a form email back saying thanks for your intrest but we can't do anything about it. Kind of like the form letter I got back from Sears after writing them a letter complaining about several serious issues. The letter I got back from Sears said "That's the kind of customer service you can expect from Sears" (It was a customer service complaint.) Oh well. Anyway, I got a really nice letter back from "a person" and she gave me a lot of information and even gave me her phone number to call if I needed even more information. What about that. You know what they say: "... many wearing rapiers are afraid of goosequills." So who knows what the modern translation of that is? That is your lesson for the day. Have a great one.

Greg

Comments

Queenie said…
Thank you sir....
April 30, 2007 at 12:39 PM
Bardouble29 said…
I am soooo happy to hear about good customer service. I am in a customer service industry and try to go above and beyond.
April 30, 2007 at 8:51 PM
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